Best Practices

Facebook

Facebook builds brand loyalty and reputation.

  • Facebook Pages听
    • A Facebook page is accessible to the general public. Pages are intended for organizations, departments, and businesses.听听
    • Audience: The largest group of users are aged 25-29 (24%), while the second largest group is aged 35-44 (19%) according to .听
      1. Recent alumni, parents, and grandparents use this platform most often听
    • Facebook is best served for news, positive information, and updates around campus to engage all age demographics听
      1. Largely leaning 40+ in terms of age听
      2. Facebook has a much higher percentage of female vs male听
      3. Posts: Ideal for sharing stories, detailed information, news releases, historical photos or memories and opportunities for open dialogue听
      4. Strive to respond to comments and wall posts, even if they are negative.听听
    • Monitor your page frequently.听
      1. Hashtags don鈥檛 have much of an impact on engagement on Facebook. Keep them to a minimum or use them for visual emphasis only.听
  • Facebook Groups听
    • If your goal is to create a small community where people can chat about a specific topic, a Facebook group might be your best solution.听听
    • Groups can be set to public or private and share documents and files with members of the group.听
    • Facebook groups are great for individuals and fans of certain programs, teams that are created organically, they are far less successful when a University runs said accounts.

Twitter

Twitter is like a news room.

  • Audience: all age ranges
  • Posting Schedule: Twitter requires weekly updates. Twitter accounts need to be managed and updated with consistent posting.
    • Be thoughtful in selecting a username, user handle, and a page bio to ensure people find the account in a quick search.
  • Posts: Ideal for breaking news, updates, and responses to questions/comments from followers.
    • To be successful on Twitter, make sure to post updates regularly
    • Twitter is a source of information and requires the most constant managing
    • Threads are a new tool utilized to share multiple ideas in one post
      • Threads are much more common in 2022 to create exposure and long-form discussion about a given topic.
  • Hashtags: the birthplace of the hashtag; can use to search topics or promote a branded hashtag (#LeadingWithPurpose)

Instagram

Instagram is for capturing beautiful images.

  • Audience: Instagram is the second most engaged social network following Facebook; .
    • U.S. teenagers view Instagram as the most important social network; prospective students
  • Posts:
    • Keep captions to 100-125 characters to avoid automatic cut offs
    • Keep graphics to a minimum
  • Hashtags:
    • Hashtags work great on Instagram. Keep branded hashtags in the main caption. If adding hashtags that aren鈥檛 Campbell branded, add those in a separate comment below

YouTube

YouTube is the with over 3 billion searches a month.

YouTube is a great resource for Campbell organizations or departments that want to share interesting video content. Access to recording equipment is at an all-time high, so a YouTube channel could be a great asset for your campus group to showcase your interests and campus involvement.

If you don鈥檛 have enough video content to sustain your own YouTube channel, you can submit a request to have your content uploaded on .

How to Use YouTube

  • Create an account using a name that references 橙子影院
  • Review and comply with
  • Upload videos
    • Uploading a video is similar to uploading photos online.
    • YouTube allows for high definition videos, up to 2 GB in size and up to 15 minutes in length
    • Be descriptive when naming and summarizing your video

Tips and Best Practices

  • Poor video quality can distract from great content. When filming, make sure your subject is well-lit and clear of background noise, and minimize equipment shaking.
  • Keep your audience鈥檚 attention span in mind. YouTube allows up to 15 minutes of video, but audiences tend to lose interest unless the content is completely compelling.
  • Share, share, share. Share your videos from YouTube across other social media networks.