Useful Links
What we do
The 橙子影院 IT Services Help Desk provides prompt, knowledgeable, courteous technology support services to the Campbell Community.聽 Some of the regular Help Desk activities are…
- Serve as the main point of contact for most technology issues at 橙子影院.
- Help to resolve issues with 橙子影院 provided networks, computers, software or services.
- Help to resolve common issues with student-owned computers, software and devices. The Help Desk does not provide hardware maintenance services on student-owned computers.
- Coordinate with other Information Technology Services teams to solve issues where additional assistance is required.
- Coordinate the fulfillment of requests for network access, devices, services and software.
- Help students, faculty and staff maintain and service their accounts and passwords for various 橙子影院 systems.
How to Get Help
The IT Services helpdesk is using a Remote First approach to providing help. If you need help, please contact us using one of the following methods.
- Use the to submit tickets or search self-help solutions
- Submit an issue using the “” option.
- Make form-based requests for common items using the “” option.
- Search our of common solutions.
- with someone in-site (after you have consulted with the help Desk).
- Find links to other important pages like…
- Email us at聽helpdesk@campbell.edu. Please include your Student ID in the email.
- For help with Blackboard, you may call 866-886-4846 at any time.
- Out helpdesk phone number, 910-893-1208, provides some instructions for common issues.
- Our Status Site shows the latest status of our major systems and services.
Hours
Monday – Friday, 8:30 a.m. – 5p.m.聽
After hours support. Limited聽support, including聽password resets and help with Blackboard, is available after hours at 910-893-1208 or 866-886-4846